Section 1: Definitions and key terms:

To make this Privacy Policy as clear as possible, every time one of these terms is used, it is strictly defined as:

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.

• Company: When this policy mentions "Company," "we," "us," or "our," it refers to Hayibosa (153 Beach Rd., Sea Point, Cape Town, 8005, Mouille Point, Cape Town, WC, 8005, South Africa) that is responsible for your information under this Privacy Policy.

• Country: Where Hayibo is based, or where the owners or founders of Hayibo are based; in this case, South Africa.

• Customer: Refers to the company, organization, or person that signs up to use the Hayibo service to manage the relationships with consumers or service users.

• Device: Any internet-connected device, such as a phone, tablet, computer, or any other device that can be used to visit Hayibo and use the services.

• IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. Most of the time, an IP address can be used to figure out where a device is connecting to the Internet from.

• Personnel: Refers to those individuals who are employed by Hayibo or are under contract to perform a service on behalf of one of the parties.

• Personal data: Any information that directly, indirectly, or in connection with other information—including a personal identification number—allows for the identification or identifiability of a natural person.

• Service: Refers to the service provided by Hayibo as described in the Terms and Conditions and in this document.

• Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

• Website: Hayibo's site, which can be accessed via this URL: www.hayibo.io

• You: A person or entity that is registered or not with Hayibo to use the services.

Section 2: What Information Do We Collect?:

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

• Name or Username

• Phone Numbers

• Email Addresses

• Mailing Addresses

• Billing Addresses

• Age

For a better user experience, we also collect information from mobile devices. However, these features are completely optional:

• Type of device

Section 3: How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us better respond to your individual needs)

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service (Your information helps us more effectively respond to your customer service requests and support needs)

• To process transactions

• To administer a contest, promotion, survey, or other site feature

• To send periodic emails

Section 4: When does Hayibo use end user information from third parties?

Hayibo will collect the end-user data necessary to provide services to our customers.

End users can give us information they have made public on social media websites if they want to. If you give us this kind of information, we may use it to find public information on the social media sites you've told us about. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Section 5: When does Hayibo use customer information from third parties?

We receive some information from third parties when you contact us. For example, when you give us your email address to show that you're interested in becoming a Hayibo customer, we get information from a third party that helps Hayibo automatically check for fraud. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Section 6: Do we share the information we collect with third parties?

We may share the personal and non-personal information we collect with third parties like advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think you might be interested in. We may also share it with our current and future affiliated companies and business partners. If we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website. We might share your personal information and possibly some non-personal information with these third parties to enable them to perform these services for us and for you.

We may share parts of our log file data, such as IP addresses, with third parties, such as web analytics partners, app developers, and ad networks, for the purpose of analytics. If your IP address is shared, it could be used to figure out where you are and other things about you, like how fast your connection is, if you've been to the website in a place where other people have been, and what kind of device you used to go to the website. They may put together information about our ads and what you see on the website and then do auditing, research, and reporting for us and our advertisers.

We may also share your personal and non-personal information with government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise follow applicable laws.

Section 7: Where and when is information collected from customers and end users?

Hayibo will collect personal information that you submit to us. We may also receive personal information about you from third parties, as described above.

Section 8: How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can unsubscribe from any of these email lists at any time by clicking on the "opt-out" link or other "unsubscribe" option in each email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails because we hate spam as much as you do. By giving us your email address, you also agree to let us use it for customer audience targeting on sites like Facebook, where we show customized ads to specific people who have signed up to hear from us. Your email address will only be used to send you information and updates about your order if you give it on the page for processing orders. If you provided us with the same email address via another method, we may use it for any of the purposes listed in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Section 9: How Long Do We Keep Your Information?

We only keep your information for as long as we need it to help you and for the other reasons listed in this policy. This is also the case for anyone with whom we share your information or All supplied sensitive or credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, where it is accessible only by those authorized with special access rights to such systems and who are required to keep the information confidential and who carry out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

Section 10: How Do We Protect Your Information?

When you place an order, enter, submit, or access your personal information, we use a number of security measures to make sure it stays safe. We offer the use of a secure server. After a transaction, your private information (credit cards, ID and passport numbers, financials, etc.) is never kept on file. We cannot, however, guarantee the absolute security of any information you send to Hayibo or that your information on the Service cannot be accessed, disclosed, changed, or destroyed by a breach of any of our physical, technical, or managerial security measures. By using any of the above, you agree, to the fullest extent allowed by law, to the transfer and hosting of such information across borders. safeguards.

Section 11: Could my information be transferred to other countries?

Hayibo is incorporated in South Africa. Information we get from you through our website, when we talk to you directly, or when you use our help services may be sent to our staff or to third parties all over the world from time to time. It can also be viewed and hosted anywhere in the world, even in places where the use and transfer of this kind of data are not regulated by law.

Section 12: Is the information collected through the Hayibo Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and administrative measures in place to help keep your information safe, stop unauthorized access, maintain data security, and use it correctly. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. So, even though we do our best to keep your personal information safe, we can't promise that it will always be safe. If the law gives us a non-negotiable duty to protect your personal information, you agree that we will only be held to that duty if we do something intentionally wrong.

You are always in charge of keeping your unique password and account information secret.

Section 13: Can I update or correct my information?

Your rights to ask Hayibo to update or change the information we have about you depend on how you interact with us. For internal purposes, our internal company policies say that employees can change or update their information as needed.

Customers have the right to ask that their personally identifiable information not be used or shared in the following ways: You can contact us to: 1) Update or correct your personal information. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate identifiable information; 2) change your preferences for communications and other information we send you; or 3) delete the personally identifiable information kept about you on our systems (subject to the next paragraph) by canceling your account. These updates, corrections, changes, and deletions won't affect any of the other information we keep or the information we gave to third parties before the update, correction, change, or deletion.

To protect your privacy and safety, we may take reasonable steps (like asking for a unique password) to make sure you are who you say you are before giving you access to your profile or making changes.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. As soon as we get your request, all personal information stored in databases we use and other easily searchable media will be updated, changed, corrected, or deleted, as needed, as soon as it is reasonable and technically possible to do so.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting our support team at hayibo@gmail.com.

Section 14: Personnel:

If you work for or want to work for Hayibo, we collect the information you give us voluntarily. We use the information collected for human resources purposes in order to administer benefits to workers and screen applicants.

You can get in touch with us to: 1) update or correct the information we have about you, 2) change how you want to receive communications and other information from us, or 3) get a copy of the information we have about you. Such updates, corrections, changes, and deletions will not affect other information we keep or information we gave to third parties in accordance with this Privacy Policy before such an update, correction, change, or deletion.

Section 15: Sale of Business:

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Hayibo or any of its Corporate Affiliates (as defined herein), or that portion of Hayibo or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Section 16: Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Hayibo, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Section 17: Governing Law:

This Privacy Policy is governed by the laws of South Africa without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those individuals who may have rights to make claims under Privacy Shield.

The laws of South Africa, excluding its conflicts of laws rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, provincial, national, or international laws.

By using Hayibo or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Section 18: Your Consent:

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Section 19: Links to Other Websites:

This Privacy Policy only applies to the Services. The Services may contain links to other websites not operated or controlled by Hayibo. We are not responsible for the content, opinions, or monitoring of these websites, and we do not look into, monitor, or check these websites for accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Section 20: Cookies:

We use "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website, but they are not essential to its operation. But without these cookies, some features, like videos, might not work, or you might have to enter your login information every time you visit the site because we wouldn't be able to remember that you've already logged in. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Section 21: Blocking and disabling cookies and similar technologies:

You can also set your browser to block cookies and other similar technologies, no matter where you are. However, this may block our essential cookies and stop our website from working right, and you may not be able to use all of its features and services. You should also be aware that you may also lose some saved information (e.g., saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser; you will need to do this yourself from within your browser. You should visit your browser's help menu for more information.

Section 22: Remarketing Services:

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows our brand to seem like we're "following" people around the internet by serving ads on the websites and platforms they use most.

Section 23: Payment Details:

We use a third party service for payments ( Paystack ) and do not withhold any of your payment information:

Paystack references
• Terms of service PayStack
• Website

Section 24: Changes To Our Privacy Policy:

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Section 25: Kids' Privacy:

We do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from Our servers.

Section 26: Third-Party Services:

We may display, include, or otherwise make available third-party content (including data, information, and other products and services) or provide links to third-party websites or services ("Third- Party Services").

You acknowledge and agree that Hayibo shall not be responsible for any third-party services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Hayibo does not assume and shall not have any liability or responsibility to you or any other person or entity for any third-party services.

Third-party services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Section 27: Facebook Pixel:

Facebook pixel is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions you take on our website. We can use the pixel to make sure our ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook's pixel collects information that is held in accordance with its Privacy Policy.

Section 28: Tracking Technologies:

• Google Maps API

  Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup, just to name a few uses.

  Google Maps API may collect information from you and from your device for security purposes.

  Google Maps API collects information that is held in accordance with its Privacy Policy.

• Cookies

  We use Cookies to enhance the performance and functionality of our website, but they are not essential to its operation. However, without these cookies, certain functionality, like videos, may become unavailable, or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously.

• Local Storage

  Local Storage, sometimes known as "DOM storage," provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

Section 29: Protection of Personal Information Act 2013 (POPI):

Hayibo is committed to keeping in line with the Protection of Personal Information Act of 2013 ("POPI Act") and taking the necessary steps to protect your personal information and only process it for the purposes intended.

Section 30: The Process of Personal Information Act (refer to the "POPI Act"):

The Protection of Information Act of 2013 ("POPI ACT"), as you may be aware, went into full effect and enforcement on July 1, 2021. The team at Hayibo is dedicated to staying abreast of the evolving regulatory landscape and making the appropriate adjustments to our operations and structure. In the terms above, we explain why and how we collect your personal data, what we do with it, and who we might share it with.

We take precautions to safeguard your personal information. The Protection of Personal Information Act (POPI) is intended to safeguard your personal information by dictating what we may and cannot do with it. We will always take precautions to keep your personal information safe and secure, and we will always process it in accordance with the requirements of the Protection of Personal Information Act. The POPI Act is mostly about the Eight Conditions for Lawful Processing, which can be found in Chapter 3 of the full Act. Hayibo will make sure we follow these rules. These requirements are referred to as "conditions," and they govern things like what information can be collected, how it can be used, and how the privacy of the data subject is maintained. Our relationship with you includes this privacy policy at any time as a binding term. It details the procedures we follow while handling your private data. Hayibo's collection and use of your personal information is governed by this policy.

Section 31: Information About the General Data Protection Regulation (GDPR):

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy, we are going to explain exactly how and why this data is collected and how we maintain this data under protection from being replicated or used in the wrong way.

Section 32: What is GDPR?:

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control EU residents have over their personal data.

The GDPR is relevant to any globally operating company, not just EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

Section 33: What is personal data?

Any data that relates to an identifiable or identified individual GDPR covers a broad spectrum of information that could be used on its own or in combination with other pieces of information to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity. The Data Protection Principles include requirements such as:

• Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.

• Personal data should only be collected to fulfill a specific purpose, and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.

• Personal data should be held no longer than necessary to fulfill its purpose.

• People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

Section 34: Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for violations. Beyond these facts, it's simply the right thing to do. At Hayibo, we strongly believe that your data privacy is very important, and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

Section 35: Individual Data Subject's Rights: Data Access, Portability, and Deletion:

We are committed to helping our customers meet the data subject rights requirements of GDPR and the POPI Act. Hayibo processes or stores all personal data with fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve, and remove personal data. We've got you! We've been set up as self service from the start and have always given you access to your data and your customers' data. Our customer support team is here for you to answer any questions you might have about working with the API.

Section 36: Contact Us

Don't hesitate to contact us if you have any questions.

• Email: info@hayibo.io

• Site: Contact Page